If you’re job hunting, you’re probably pretty aware of what is and isn’t a waste of your time. You may have been invited to interview for a position you don’t think you want. Your gut instinct tells you to say no, but what if there were benefits to this exercise. There are several pros of… Read more »
Saying what you think an employer wants to hear in an interview can feel like a good idea at the time. But it may not be your best bet to landing the job of your dreams. It’s important that you feel empowered and comfortable being yourself or you may find yourself in a situation that… Read more »
Finding a job is stressful. This is especially true if you have found yourself unemployed and need a new position to help you stay afloat. You may start to feel desperate and this feeling can derail a productive job search. But you don’t have to let your anxiety dictate the next stages of your career.… Read more »
You may already be familiar with artificial intelligence when it comes to the smart speakers, like Alexa, in your home. Did you know that companies have been using AI for years to track applicants through resume scanning software? Your resume is scanned to determine if you’re a fit for their open position. So how do… Read more »
Interviewing can be hard, especially if you’ve been on the job market for a while. You feel like you have to just get through it and hope for the best. But interviewing is your chance to shine with a potential employer, and they can tell when you have the blues. Your attitude can make all… Read more »
As a hiring manager, you certainly feel the stress around the process of bringing on a new employee for your open position. But, you also have you put yourself in the candidates’ shoes? Job seekers are scared, and that’s natural. So how can you make them more comfortable? Before you bring in your next set… Read more »
Has anyone ever told you you’re overqualified? When you hear a recruiter or hiring manager say these words, it can strike fear into your heart. What can you do about it? When it feels like companies are looking right through you like you don’t exist, it can be frustrating. They’re concerned that you’ll get bored… Read more »
You’ve made it to the interview. This is exciting. You want this job, so you need to impress the hiring manager with your skills and background as well as your personality to prove that you’re a good fit for their office environment. But interviewing is a two-way conversation, so it shouldn’t be entirely focused on… Read more »
An underperforming employee isn’t the end of the world, but encouraging them to live up to their potential will be an even better scenario for your company and for their long-term career. If you have a team member who puts in only as much as they need to get through the day, but no more… Read more »
For your customer service department and call center, how do you determine the level of service you provide? Do you look at the metrics and data and create a service plan that fits what each customer wants? Or do you consider what your customers want when they contact your call center to resolve issues or… Read more »
