How Are Analytics Improving in Call Center Tracking?

We live in an era of big data. What does that mean for the call center industry? Analytics are becoming a big part of the success for many companies, so it’s imperative that call center managers pay special attention to them. How are analytics improving in call center tracking? Here are some of the top… Read more »

What Can You Do to Make It Easy for People to Help Your Job Search?

When you’re out of work it can really feel like it’s you against the world. But in truth, there are plenty of allies out there to help you with your job search. It’s up to you to make sure you’re doing everything you can to allow someone else to help you. Before you make a… Read more »

The Dallas Job Market: The Impact of Temporary Staffing

While the Dallas area has been consistently ranked number one for jobs among metropolitan areas there is one specific aspect of this success that has been overlooked. Temporary staffing has been a hallmark in the successful job market in the area. In spite of a slowdown in October of 2013 temporary staffing still grew twice… Read more »