How Do I Respond to a Counter Offer?

You found a new job and gave your employer your notice. But now, they’ve thrown you a curveball. What happens when a company provides you with a counteroffer? If you were leaving your position, you must consider some things before responding to your current employer. Here is some advice for properly responding to a counteroffer… Read more »

How to Advance Your Career as Baby Boomers Retire

The job market is shifting. It has been shifting for a while with a lot of moving parts, including the rise of Generation Z into the workforce. And with the global pandemic changing the way a lot of workplaces operate, it’s shifting again. Baby boomers are beginning to consider retirement, even as they delayed it… Read more »

Summer 2020: Your Guide to Remote Work

Even before the COVID-19 pandemic began to make its way across the U.S., many people were looking into the possibility of remote work. Now, jobs that weren’t remote before are being handled from home, so the ability to find work from home jobs as increased. You may have always hoped for a remote work environment… Read more »

Get Comfortable with Being Uncomfortable to be More Confident

We all like to stay in our comfort zone. Why? It’s comfortable there, to be sure, but it also gives us a sense of control. When we allow ourselves to get out of our comfort zone, things are scary, and it can feel overwhelming at best. But getting comfortable with being uncomfortable can lead to… Read more »

How to Show Your Manager You’re Ready for More Responsibility

Do you think you’re ready for more responsibility at work? How do you demonstrate to your manager that you want to take on more day-to-day? You can start by just asking, but you must be able to back up your requests with a strong reputation in the workplace. Here are some ways you can show… Read more »

Sunday Night Rituals For A Productive Work Week

It was the Carpenters who said that “rainy days and Mondays always get me down.” But you don’t have to spend your Sunday night dreading your next workday. Sunday evening is the perfect time to allow yourself to get back into the groove and get prepared to meet Monday with a positive attitude. Here are… Read more »

5 Ways to Stand Out From Your Competitors

Interviewing for a job is a competition. By the time you make the cut, you’ll be vying for the open position with up to 5 people, maybe more. So how can you stand out from the pack and make the best impression with the hiring managers to warrant a callback? There are a few simple… Read more »

5 Qualities Every Customer Service Employee Should Have

Are you looking for a customer service job? If so, do you have all the right qualities employers are looking for in customer service professionals? There is an amount of customer service in every job, but it takes someone with the right mindset to truly excel in these dedicated positions. So how can you demonstrate… Read more »

Want Fewer Regrets? Behaviors That Lead to Happiness

We all strive toward happiness in our lives, but that doesn’t mean we don’t make a few mistakes once in a while. If you want to live your life with fewer regrets, consider adding behaviors that help enhance happiness. There are several simple changes you can make to the way you approach your everyday life,… Read more »

How to Be a Great Call Center Manager

Managing a call center is unlike any other management position. Not only do you need to ensure your staff is up to date on the latest company information and are providing quality service to callers, you also need to manage the caller experience and often daily changes in priorities or details. There are definitely call… Read more »