Delegation Tips for Managers

As a manager, you wear a lot of hats. Because of that, it’s crucial that you learn to delegate specific tasks to others in your department. You’ve created a professional team with a variety of skill sets. You want to disseminate functions to individuals who will do great work and return it on time. So… Read more »

Does Your Company Need Sign-On Bonuses for Call Center Employees?

We’ve all seen the news and the “now hiring” signs around town. There is a big problem with companies finding talent for open positions. That’s especially true for service industry and blue-collar jobs. Customer Service has been one of the hardest-hit industries since the pandemic began. What can companies do now to entice people to come back to work? Many employers are… Read more »

Creating a Safe and Healthy Workplace Environment

Safety became a hot button issue in the workplace over the last year. While the pandemic created extreme circumstances, health and safety should always be a consideration for employers. By taking steps to create a healthy and safe workplace, you can reduce absences, improve productivity, and see more engagement from your employees. Here are a… Read more »

Looking For IT Workers With the Right Skills in the Tempe Area?

Anyone who has ever tried to fill even a single IT job in Tempe knows that it can be an uphill battle. Competition is fierce, and if you need someone with a very specific skill set, the talent pool can be shallow. However, if you are looking for IT workers in Tempe, there is a… Read more »

How to Be More Effective with Your Candidate Engagement

Your reputation as an employer starts long before you hire someone into your company. The entire application and interview process will inform the opinions of potential candidates, who will share those thoughts with others. The way candidates are treated during the interview process will also determine how they view your company in the future, whether… Read more »

Should Real-World Experience Be Considered Over Education?

There has long been a debate among hiring professionals over which is better: a college degree or real-world experience. And the answer is, usually, “it depends.” There are lots of occasions where a degree is necessary, but there are just as many where someone with real-world experience is just as beneficial. If you want to… Read more »

Should You Require a Cover Letter on Your Job Postings?

One of the most important things to getting the best candidates responding to your job openings is to make the process as easy as possible. Sometimes it’s just one click with a resume, and the application is complete. But should you require a cover letter for all applications? Jobs seekers may hate to write them,… Read more »

How to Have a Great Relationship with Your Staffing Service

A staffing partner can be your greatest resource when hiring. But working with your staffing service is a give and take. How do you build a great relationship with your recruiters to ensure that you’re always able to rely on them for the best possible service and candidates? When working with your staffing agency, you… Read more »

No Luck Finding the Right Talent? This Could Be Why

There are a lot of reasons you’re struggling to find top talent for your open jobs. It could be anything from the skills gap to your job description to not looking in the right places for candidates. Whatever the reason, the most important thing is to find new ways to hire employees that will bring… Read more »

How Do You Hire the Best Talent for Your Call Center?

Your call center is often the first line of communication with customers. And with a global economy and online business, having the right people on your call center team will be essential for success. So how do you hire the best talent for your call center? Don’t worry, we have a few tips on how… Read more »