We know about “hard skills,” which are the technical skills required by any given position. We know about “soft skills,” or those personality traits that help people interact well with others. We also know about “transferable skills,” or the things someone can bring from one industry to another. But what about this new trend known… Read more »
Can your job descriptions make job seekers turn the other way? Your job descriptions may paint a picture of a toxic environment, and you don’t realize it. The language you use can and will make a difference. Here are some things that send qualified candidates packing and how to avoid them. Quirky and Cute Headlines… Read more »
Core values have been a big talking point for a while. What does it mean when your company has core values and wants to hire candidates who share them? If you have a short list of top candidates, how do you evaluate them beyond their skills, education, and experience? Here are sample interview questions to… Read more »
Your employer brand is essential to candidates. This is your reputation, and without a strong foundation, you may find it challenging to attract top talent. Do you want to improve your employer brand and have a company that current, past, and future employees want to work with? Here are some ways you can positively affect… Read more »
Distractions are everywhere. It can be easy to listen, but do you always hear what someone else is saying above the noises around you or in your head? How can you more actively listen to your employees and colleagues? Here are the most common types of listening and how to become a better communicator in… Read more »
It’s the season of celebration, but you should celebrate your team’s successes all year. Celebrating success at work encourages positivity and team building and boosts productivity. So how can you celebrate your employees now and throughout the New Year? Promote Teambuilding Celebration is a shared activity. When you celebrate successes at work, you include the… Read more »
Your employees have critical insight into your company and its work. Asking for feedback is essential, but getting the most effective responses takes some finesse. You can ask these questions on employee surveys or in one-on-one meetings. Here are some questions you can ask to engage your team and invite more constructive feedback. Do You… Read more »
One-on-one meetings are essential for you and your team to stay on track. Are your employee meetings as productive as they could be? As you ask the right questions? Does it have a good flow? If you’re not sure about the answers to these questions, it may be time to make a change. Here is… Read more »
It’s a difficult market for employers. With more open jobs than applicants, finding top talent for your positions can be challenging. But there are ways to increase your application rates and draw in qualified people who will be an excellent fit for your company. Here are more tips to boost your application rates in this… Read more »
Is this your situation? Your call center frequently has high turnover, and you are training more and managing less. Call center jobs are solid, quality opportunities. They can be an excellent chance for many job seekers through customer service and call center staffing. Instead of falling into a cycle of constantly recruiting and training, focusing… Read more »
