The New Face of Resumes, What to Expect This Year

Long gone are the days when resumes were simply a bulleted laundry list of skills and abilities. Today’s job seekers are changing the way they look for jobs, so employers need to change the way they evaluate candidates. Resumes certainly aren’t dead, but they have evolved. So what tired resume practices are dying off, and… Read more »

5 Ways You Can Roll Out The Welcome Mat For Temporary Associates

It can be hard for your temporary associates to feel welcome in your company, but it’s also essential. Every employee, whether a permanent hire or a temporary associate, is a valuable member of your team and deserves to be included in all aspects of your company culture. If you want to welcome your temporary associates… Read more »

Make Your Employees More Comfortable When Asking For Feedback To Get The Results You Want

You’ve probably been told that you need to accept feedback from your employees in order to make providing feedback more effective. And this is absolutely true. No one wants to be criticized, and with an avenue to offer constructive feedback, your employees can feel more empowered in the workplace. But there is a right way… Read more »

Interview Questions You Should Ask Every Customer Service Applicant

There are so many ways you can approach an interview. For customer service professionals, there are just a few things that are essential to the job, so how can you ensure you’re asking the right questions to hire the best and brightest CSRs. One of the best tools you can have in your toolbox is… Read more »

How Do You Attract Passive Job Seekers

What is a passive job seeker? They are individuals not currently looking for a job but who might consider an offer if the right opportunity presented itself. That means you have to do a little extra work sourcing them and connecting to them. Once you have made contact, you also need to provide the reasons… Read more »

How to Keep Employee Morale High

We are in the final push for the summer. With the Labor Day holiday right around the corner and the kids back at school, now’s the time to motivate your employees to be more productive as we head into the fall and winter. If more money isn’t on the table, how can you keep your… Read more »

Five Tips on How to Be a Leader and Not Just a Boss

You may think of the words “boss” and “leader” as interchangeable. But there are differences, and they can be vast. If you want to be a better leader and not just the boss, some common characteristics stand out. What makes someone a real leader? Here are a few traits of strong leaders and how you… Read more »

Better Questions to Ask Than “Tell Me About Yourself.”

Interviewing is a complex process. It can be hard to think of the right questions to ask a candidate to ensure that you’re hiring the right person for the job. But the questions you ask should provide an opportunity to gain important insight into a candidate’s background and skillset. So, beyond “Tell me about yourself,”… Read more »

8 Ideas to Bring Summer Into Your Workplace

Summertime is in full swing and the hot temperatures are causing everyone in the workplace to daydream about all the reasons they shouldn’t be at work. When everyone is thinking about summer vacation, you need to figure out ways to keep your staff engaged and happy. You can bring summer into your workplace with a… Read more »

The Secret to Keeping Your Employee Retention Rate High

The era of long-term employment at one company that ended with retirement and a gold watch is long over. More people within the workforce today will experience multiple jobs, even career changes, with many employers. So how do employers navigate this new world? How can you focus on retention and still give your employees the… Read more »