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Customer Service Jobs in Tempe, AZ

CornerStone Staffing - Tempe (Clerical)

Phone: (602) 753-5633
Email: TEMPE@cornerstonestaffing.com

Business Hours: M - F 9:00 am – 6:00 pm
Interviews by appointment only 

Tempe

Customer Service Jobs – Call Center Opportunities in Tempe, AZ – $17.00/hour

Apply Now online and call 602-753-5633 for immediate consideration.

6909 West Ray Road, Chandler, AZ 85226

 

Job Title: Customer Service Rep at Call Center for Nationwide Cell Phone Retailer

Job Schedule:  Monday – Sunday (you must be available to work on the weekends and any major holidays including Thanksgiving & Black Friday)

Job Pay: $17.00 / hour

Job Hours: 1st Week / Training will be Monday – Friday from 9AM – 6PM

2nd Week / Regular shift will be a 40 hour work week between Monday – Sunday  from 12PM – 9PM

Job Description:

The Customer Service Representative will handle calls and chats from retail store personnel to help resolve issues with activating cell phones.  You will be required to contact cell phone carriers as needed to ensure issues are resolved in a timely manner and customers have a positive purchasing experience.

Job Responsibilities:

  • Answer inbound calls from retail store personnel to resolve issues with activating cell phones.  These issues may involve incorrect pricing, system slowness or carrier system down times.
  • Applicants should have strong computer knowledge and the ability to toggle between multiple screens while assisting customers on the phone.
  • Identify and escalate priority issues to ensure customer satisfaction

Minimum Job Qualifications:

  • 6+ months of call center experience
  • Intermediate computer knowledge and skills
  • Professional phone demeanor
  • Clear drug screen and background check required

Please bring with you to the job interview:

  • Two forms of ID (government issued)
  • Phone numbers to your past employers
  • Voided check for direct deposit, if you are interested
  • Copy of your resume