Every industry right now is facing challenges in staffing. With call centers and customer service jobs, turnover has always been a part of the business but is overwhelming in today’s market. But to change the culture of your call center is to shift the narrative and work toward creating a workplace where people are excited… Read more »
It’s hard to believe the holidays are almost here again. After Thanksgiving, we all start feeling a little less interested in the office and more excited about celebrations. That means productivity can begin to take a hit this time of year, and if you’re not diligent, the entire month of December can be wasted time.… Read more »
Did you know the next generation of leadership is already with your company? That’s right. The talent you hire today, even in entry-level positions, can become the leaders of tomorrow. It’s up to you to start the process early so employees are prepared to take on leadership roles. So how can you mold your first-time… Read more »
As a manager, you wear a lot of hats. Because of that, it’s crucial that you learn to delegate specific tasks to others in your department. You’ve created a professional team with a variety of skill sets. You want to disseminate functions to individuals who will do great work and return it on time. So… Read more »
We’ve all seen the news and the “now hiring” signs around town. There is a big problem with companies finding talent for open positions. That’s especially true for service industry and blue-collar jobs. Customer Service has been one of the hardest-hit industries since the pandemic began. What can companies do now to entice people to come back to work? Many employers are… Read more »
Safety became a hot button issue in the workplace over the last year. While the pandemic created extreme circumstances, health and safety should always be a consideration for employers. By taking steps to create a healthy and safe workplace, you can reduce absences, improve productivity, and see more engagement from your employees. Here are a… Read more »
Anyone who has ever tried to fill even a single IT job in Tempe knows that it can be an uphill battle. Competition is fierce, and if you need someone with a very specific skill set, the talent pool can be shallow. However, if you are looking for IT workers in Tempe, there is a… Read more »
Your reputation as an employer starts long before you hire someone into your company. The entire application and interview process will inform the opinions of potential candidates, who will share those thoughts with others. The way candidates are treated during the interview process will also determine how they view your company in the future, whether… Read more »
There has long been a debate among hiring professionals over which is better: a college degree or real-world experience. And the answer is, usually, “it depends.” There are lots of occasions where a degree is necessary, but there are just as many where someone with real-world experience is just as beneficial. If you want to… Read more »
One of the most important things to getting the best candidates responding to your job openings is to make the process as easy as possible. Sometimes it’s just one click with a resume, and the application is complete. But should you require a cover letter for all applications? Jobs seekers may hate to write them,… Read more »
