Distraction is a significant factor in the modern workplace. With so much available to pull our attention away from the tasks at hand, it can be hard to focus. But what can you do to defeat distraction in your workday? Here are a few ways to avoid letting your mind jump from one thing to… Read more »
Anxiety has reached new highs in our post-pandemic world. The last two years have been complicated, messy, and challenging, and many of us found heightened anxiety to be a significant symptom. Your employees are experiencing anxious thoughts about several things regarding work and life in general. Understanding anxiety and providing reasonable accommodations for employees dealing… Read more »
In the wake of The Great Resignation, companies face critical decisions about new hiring and retention. How do you make job offers for your technical roles that will engage your new team members and instill trust in your organization? What benefits are IT candidates looking for in 2022? Let’s look at the top trends in… Read more »
Employee retention and satisfaction are critical factors for onboarding. But training is also about ensuring that your employees are engaged, knowledgable, and thriving in the workplace. How should you develop your customer service training program to ensure everyone on your team has the tools they need to succeed? Here are some ways you can train… Read more »
Call centers are an integral aspect of conducting business, but they evolve very quickly. New technologies and trends are happening every day. Today’s call centers are robust services offering a variety of connection options for customers in need of answers, information, or advice. Without embracing the future, your call center could fall behind. So, what… Read more »
Are you familiar with “returnships?” The idea is that candidates returning to work after an extended leave from the workforce will have a smoother transition back into the workforce. For example, someone returning to work after raising a family or post-retirement can benefit from a transition period. Here are more details on what returnships are… Read more »
There are a lot of stunning statistics that support the use of referral programs for hiring. People who are referred are four times more likely to get hired than other recruiting sources. 45% of referrals stay at the company for four or more years. It costs less than other hiring sources and yields a significant… Read more »
2020 and 2021 proved challenging years in the wake of the COVID-19 pandemic. We would have expected a variety of trends for hiring, but that all changed when companies had to shut down or transition to remote work quickly in the spring two years ago. However, many of these changes were inevitable and would have… Read more »
It’s hard to believe that many businesses have been working from home for almost two years. Some experts believed that remote work would eventually become the norm in companies, but the pandemic sped up the timeline and forced it to happen early. But work-from-home could be around a lot longer than anyone expected. So should… Read more »
With all of the upheaval in employment throughout 2020 and 2021, it’s no wonder companies are hoping they can take a deep breath as we turn the calendar for 2022. Managing your talent pipeline will be an essential function next year, so starting now is critical. Here are some of the most common human resources… Read more »
