Any information technology job is equal parts technical skills and interpersonal skills. Throughout your IT career, you will need to interact with co-workers, managers, executives, and customers. And, in many cases, it may be interaction with customers that will be the most important part of your IT career. Do you think you need to improve… Read more »
Temp-to-hire is one of the many ways companies will try out a new potential employee before deciding to hire them full time. They will work with a staffing agency to place individuals on a temporary basis and evaluate their performance during an established time period. If you’re looking for a full-time call center position, can… Read more »
In a recent article by Forbes, the Dallas area tops the list of best places to work in the U.S. But why is the DFW area the best city for jobs right now? There are plenty of reasons this city has risen to the top of the market, including overall industry, quality of life, and… Read more »
You may know a little bit about the best way to provide references to potential employers. But do you know that you should be talking directly with your references as well? Once you’ve applied for a job, give your references a call to talk about your search and how they can best help you. If… Read more »
You’ve probably heard that you should be using social media to help you in your job search. But how do you find jobs on these fast moving platforms? When it comes to Facebook, there are a few paths you can take to find local companies currently hiring. On the popular social media site, you can… Read more »
When you’re shy, the idea of an interview can feel terrifying. But they are an essential part of the job search, so there are some things you can do to better prepare and overcome your shyness when talking with a potential employer. Before you go into a face-to-face interview, here are some of the things… Read more »
Have you given much thought to your cover letter? You may not have considered it lately, or you may have even decided to skip it all together. But the truth is, a cover letter is an important part of your job search. When you craft an inviting cover letter, you can positively influence the reader… Read more »
If you’re in the market for a call center job, you may want to consider some of the important traits that recruiters are looking for when filling these openings. The truth is, call center positions aren’t one-size-fits-all and a recruiter needs to weigh the experience and personal skills of each candidate before making a placement.… Read more »
There is a certain reputation surrounding temporary work. Many people view assignments only as stop-gaps between permanent jobs. Others see them as something of a difficult caliber than traditional employment. But the industry has changed greatly over the years and temporary work can benefit both the employer and employee. If you’re willing to take a… Read more »
Managing a call center is unlike any other management position. Not only do you need to ensure your staff is up to date on the latest company information and are providing quality service to callers, you also need to manage the caller experience and often daily changes in priorities or details. There are definitely call… Read more »
