How Can You Build an Agile Customer Service Team?

While agile is a simple adjective to describe something that is able to move quickly and easily, there is another definition buried in corporate culture. Most often used in software development, agile refers to a method of project management intended to break down processes so they can be tackled in a quick and easy manner.… Read more »

Communication Tips to Get Better Results from Your Time

No matter how you choose to approach your career, no one wants to stay in the office past closing time just to finish their regular workload. But there are some tricks to managing how you communicate with others to make sure that you can get out of work on time and can balance your career… Read more »

Avoiding Employee Burnout in Summer Months

This winter was long and cold for people all over the country, even here in Texas. But now summer offers its own challenges when it comes to motivating employees at work. During these hot, lazy summer days your employees are thinking about anything but the work at hand. How do you keep your employees on… Read more »

Why are You Losing Top Candidates?

Has the application and interviewing process caused you anxiety in your business? There are so many reasons for not being able to find just the right candidate. However, one reason that many companies don’t consider is their hiring process itself. Before blaming the talent pool or outside factors now might be a good time to… Read more »