Are Power Skills The New Must-Have?

We know about “hard skills,” which are the technical skills required by any given position. We know about “soft skills,” or those personality traits that help people interact well with others. We also know about “transferable skills,” or the things someone can bring from one industry to another. But what about this new trend known… Read more »

Reducing Workplace Stress in 7 Steps

Workplace stress is the leading cause of conditions like heart disease and stroke. Providing a safe environment for your team is as important as productivity. How can you make your workplace less stressful? Here is how to recognize the common causes of stress and implement strategies to make your team’s job less stressful, so they… Read more »

5 Reasons a Call-Center Job is a Great Choice for Your Career Path

Are you considering a call center job? There are lots of reasons it can be an excellent fit for this stage of your career. Call centers are the heart of customer service, allowing companies to service multiple users simultaneously when they have questions or concerns. But what are the driving factors for choosing a call… Read more »