Uncommon Sources of Talent

It’s a challenging market for finding top talent. There are more open jobs today than job seekers, so where do you find your next employees? Are you exploring all avenues for talent, or are you returning to the same well repeatedly? Consider sources of talent that others may be missing. Let’s take a closer look.… Read more »

Fun and Effective Customer Service Training Ideas

Employee retention and satisfaction are critical factors for onboarding. But training is also about ensuring that your employees are engaged, knowledgable, and thriving in the workplace. How should you develop your customer service training program to ensure everyone on your team has the tools they need to succeed? Here are some ways you can train… Read more »

Help Your Employees Manage Their Anxiety

Collectively, we are experiencing some of the highest levels of anxiety in the year 2020. It makes sense. We’re faced with uncertainty every day over multiple concerns, so of course we’re feeling anxious. We may also be feeling grief or fear or other emotions that amp up stress levels and cause anxiety. If you see… Read more »