5 Ways to Empower Your Employees

Delegation is an integral part of management. But simply doling out tasks isn’t always the best way to encourage engagement. You want your team to be independent and make good decisions, so you have to empower them to take ownership of their work. Here are some suggestions to get you started. Pair Tasks with Goals… Read more »

If You Can’t Sell This, Then How Can You Be Great in Customer Service?

A customer service job requires a lot of skills. You must have excellent communication skills, be able to talk to a variety of people in person or over the phone, and be able to sell or promote your product or service. But what many job seekers fail to realize is that a job interview is… Read more »