Anxiety has reached new highs in our post-pandemic world. The last two years have been complicated, messy, and challenging, and many of us found heightened anxiety to be a significant symptom. Your employees are experiencing anxious thoughts about several things regarding work and life in general. Understanding anxiety and providing reasonable accommodations for employees dealing… Read more »
Tag: Call Center Staffing Phoenix
Smart Ways to Reduce Turnover in Your Call Center
Every industry right now is facing challenges in staffing. With call centers and customer service jobs, turnover has always been a part of the business but is overwhelming in today’s market. But to change the culture of your call center is to shift the narrative and work toward creating a workplace where people are excited… Read more »
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5 Tips to Effectively Onboard Virtual Employees
2020 saw the rise of a virtual workforce. Roles that could work from home shifted, and many will continue in that way for the foreseeable future. When bringing new employees into a virtual workplace, they must have a good onboarding experience. Here are five things you can do to make your virtual employees’ experience even… Read more »
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How To Lead an Effective Virtual Meeting
Meetings have always been a complicated topic. They’re both necessary and sometimes a distraction for your employees if not handled properly. But moving everything to virtual space has changed the meaning of meetings for good. Virtual business meetings require a little more creativity and finesse than their in-person counterparts. Here are a few management tips that can help you run an… Read more »