Blog

How Can You Land Your Next Customer Service Job?

Have you been struggling to find your next customer service position? While this job title is common, there is also a lot of competition for the roles available. It is important that you stand out from the crowd and position yourself as the right solution to the hiring manager’s needs. What can you do to… Read more »

What Can You Do to Eliminate Unconscious Hiring Bias in IT?

To say unconscious bias does not impact the Information Technology industry would be disingenuous. Everyone understands that a lack of diversity impacts larger social issues, but few people take a step back to understand the underlying cause of these hiring issues. The concept is referred to as unconscious hiring bias and it impacts more personality… Read more »

New Boss? No Problem – 5 Tips to a Successful Fresh Start

Getting a new boss can be harrowing for everyone. It takes a long time to develop a professional relationship with a supervisor, so when another person takes over the role it can feel like the clock is resetting. But you don’t have to give up your job just because there is a new manager in… Read more »

Bad Employee Engagement? Why It Could Be Your Fault as the Manager

If you’re noticing that your team seems dissatisfied and unmotivated on the job, maybe you’re looking for the cause of this in the wrong places. Is it possible that bad employee engagement can be your fault as the manager? Take a look at how you interact with your team and motivate them to perform. There… Read more »

Can You Prepare for Pre-Employment Screening?

Many employers conduct pre-employment screening to determine if the candidates they’re considering are truly qualified for the job. These types of skills tests are a benefit for both employees and employers. It keeps employees from feeling they’re in over their head when they’re placed in a situation they’re unfamiliar with. And it ensures the employer… Read more »

4 Ways to Keep Your Accounting Staff from Burning Out

Your accounting staff is the backbone of your business. It’s important to keep them engaged, happy, and productive. As a business owner or manager, can you provide the right support and incentives to prevent them from burning out too soon in their career? If you can start this process, you will be able to retain… Read more »

What Are the Highest-Paying IT Jobs?

An IT career can be rewarding and lucrative. Many jobs within the industry are high paying opportunities. But how do you know if your specific career path is leading you toward the IT jobs with the highest earning potential? Here are some of the highest paying IT careers in the Dallas area and around the… Read more »

What Helps Customer Service? It Starts with How You Treat Employees

We all know that good customer service is the heart of any business. Without a good relationship with returning customers or the ability to retain new customers, your company will be unable to function in the marketplace. If success ends with good customer service, where does it begin? How you treat your employees, both those… Read more »

Will Your Quiet Personality Hurt Your Career?

Introverts and shy workers often face multiple obstacles on the job. They can be frequently outshined or run over by their extroverted counterparts, which makes career satisfaction and growth nearly impossible. But it doesn’t have to be that way. What can you do to allow your quiet personality to shine on the job and make… Read more »

How Can You Build a Pool of Reliable IT Freelancers?

The IT industry is changing and a lot of top performers are working as independent contractors or freelancers without committing to a full-time position with a company. If your company is reliant on skilled information technology experts, you may be wondering how you can compete in this gig economy and build a pool of reliable… Read more »