Category: Employers

What Helps Customer Service? It Starts with How You Treat Employees

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We all know that good customer service is the heart of any business. Without a good relationship with returning customers or the ability to retain new customers, your company will be unable to function in the marketplace. If success ends with good customer service, where does it begin? How you treat your employees, both those… Read more »

How Can You Build a Pool of Reliable IT Freelancers?

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The IT industry is changing and a lot of top performers are working as independent contractors or freelancers without committing to a full-time position with a company. If your company is reliant on skilled information technology experts, you may be wondering how you can compete in this gig economy and build a pool of reliable… Read more »

Which Leader Does Your Team Want?

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Managing is about more than just being the boss. Your employees want a leader that inspires them and supports them. If you’re currently in a management position or looking to progress into one throughout your career, there are some personal traits or soft skills, you should consider cultivating. Be the leader your team wants. Here are… Read more »

Boomerang Candidates – Is It Right for Your Team?

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We all know what a boomerang is: An Aboriginal Australian hunting weapon that is thrown and comes back to the thrower. The word, over time, has come to mean anything that gets thrown out and comes back, and that is true for employees. A boomerang candidate is a former employee who left your organization for… Read more »

Use LinkedIn to Get Real Info During Hiring

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Current standards indicate that most serious job seekers should have a basic LinkedIn profile. But what does that mean for employers? When you’re looking for a new candidate for your open position, and you turn to LinkedIn, what are you really looking for? You can use LinkedIn to get real information that can help inform… Read more »

Is Your Accounting Team Appropriately Staffed for Busy Season

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While the holidays might be downtime for many offices, accounting firms are looking toward the first of the year to signal the start of accounting season. Between January and April, financial professionals are the hardest working people you’ll find. Tax time can be stressful for everyone from the clients to the accountants themselves, so how… Read more »

Do You Really Need to Conduct an Annual Review?

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As we slide through the end of the year, you’re probably considering the dreaded task of the annual review. This task is intended for managers and employees to discuss contributions and make a plan for the following year. But is an annual review even necessary? Are they actually causing more harm than good in some… Read more »

Want to Retain Top IT Talent? Focus on These Areas

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Employee retention is just as important as hiring the right IT talent from the start. To keep your star tech employees happy and engaged, it is imperative to focus on certain areas to create loyalty and enrichment. Without addressing these items, you may find yourself replacing unhappy or disgruntled IT employees far too often. Here… Read more »

What Do You Say to the Job Candidates Who Don’t Get the Job?

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When you’re interviewing for your open position, you will meet multiple people but only be able to hire one. This means there can be several well-qualified individuals who will not get the job. How you respond to them is just as important as how you make the offer to your selection. Burning bridges goes both… Read more »

What Should Companies Look for in Workforce Management

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Are you considering a workforce management solution for your business? If so, what should you be looking for in both a service and their software solution? Before you make a decision on the workforce management partner for your organization, it is important to ask the following questions to better understand what you and your employees… Read more »