So you’re thinking about partnering with a staffing agency. What should you know before you select a recruiter to help you fill your next job opportunity? Not all recruiters have the same skills, level of experience, or expertise here in the DFW area, so it’s important that you’re asking the right questions to drill down to the important information. Here are the 8 top questions you should ask before you get started.
1. Do you specialize in my industry?
Each service you talk to may have a slightly different focus in their business. You want to work with an agency that specializes in the positions you need on a regular basis. You want them to understand your industry like you do.
2. How do you track client satisfaction?
Do they send out client surveys at several times throughout the year? Do they conduct exit surveys with clients who no longer utilize their services to understand why? Find out their methods for tracking satisfaction.
3. How often do you hire new recruiters and what is turnover like?
There is nothing worse than starting a partnership with one recruiter only to find out they are no longer with the company next time you need assistance. Ask about their internal employee retention.
4. How satisfied are placed employees with permanent positions?
Along with the client surveys, does the agency look at the satisfaction of their placed employees? Particularly the employees they placed on temp-to-hire or direct placement positions to see how they liked the experience.
5. How do your rates compare to your competition?
The truth is, money isn’t everything, but it is good to know where you stand in terms of the industry standards. Talk to them about their billing and their process to learn what you’re paying for.
6. What do you need from me?
Your staffing partner will also have expectations about how a client should interact with them. Rather than making assumptions that may turn out to be incorrect, simply ask them what they expect from their client companies.
7. What are the recruiting trends I should be aware of?
While you don’t need to concern yourself with the in-depth analysis of temporary staffing, it is good to be aware of the current trends in staffing and hiring, such as the technology or screening process the company uses.
8. How do you communicate with your clients?
Lastly, you want to find out how the recruiter and service representatives will communicate with you. Do they prefer to do it electronically, do they like face to face or over the phone? Make sure it is a good match with your preferences.
Are you looking for a recruiting partner? Contact CornerStone Staffing today to work with a top staffing agency in the DFW area!