You’re probably familiar with the concept of an exit interview. This is where you will talk with someone who has provided their notice to find out why they’re leaving the company. But many organizations are now turning the concept on its head and conducting stay interviews. What are they and why do you need them at your company? Here is a closer look at stay interviews and what they can mean for the employee experience and success of your business.
What is a Stay Interview?
A stay interview gives your company a better understanding of what makes your employees love their job. Satisfaction and employee experience is paramount for increased engagement, but we don’t often measure what that looks like. But preventing employees from leaving will automatically improve retention rates from the start that it is a great investment of time and resources.
Who Do You Choose to Talk To?
If your company is large, you can’t speak to every employee, so you need to decide who you will talk with about their job satisfaction. Who you talk with could also depend on your position with the company. If you’re a new HR manager, you can use stay interviews to build trust. If you’re already established, start with departments that have had high turnover in the past to determine what could be done to prevent more people from leaving.
What Questions Do You Ask?
This is not a performance review. Instead, you’re trying to determine what the employee likes and doesn’t like about their position and the company. You can focus on topics and questions like these:
- What motivates you and makes you want to stay in this job?
- What don’t you like about your job?
- Is that enough to make you decide to leave?
- How involved and engaged do you feel with our corporate culture?
- Who do you get along with the best in the workplace?
- Does that affect your decision to stay or leave?
How Can You Use the Information?
Once you’ve collected the data, what happens next? The important part is to take action to ensure that your team members trust you and the process to keep them engaged and satisfied. Once you open up the dialogue, your employees will feel more comfortable coming to management or HR with additional concerns because they know they’ll be addressed.
Are you interested in improving employee retention?
Hire with CornerStone Staffing today. Our professional placement and temporary staffing service is unmatched.