Hot Job: Call Center Representative in Dallas

Are you seeking a new job in the Dallas area? If so, we want to hear from you! One of our top clients, a Fortune 400 company, is currently seeking professional phone representatives for a call center position in Addison TX. Could you be ready for this great opportunity that starts in a week?

CornerStone is currently seeking strong customer service representatives to handle phone calls from investors to one of the Big 4 accounting firms. The job starts on Feb. 24, so we need you to apply quickly to be considered. Here’s what you need to know, and to bring to the table.

The assignment is starting out as a 2-month project and will pay $12/hour plus a bonus incentive if you commit to the full project. The schedule is 8 a.m. to 5 p.m., Monday through Friday, and the call center is located in Addison.

You will be taking calls from investors or their representatives to provide general information regarding their tax package and the contents they were sent in the mail to prepare to file for their 2015 taxes. You will assist with tasks such as making requested changes to the investor’s accounts or providing duplicate copies of the documents either by phone or physical mail.

Qualified candidates will have the following skills:

  • Strong computer efficiency and the ability to navigate the computer system while talking on the phone with investors.
  • Excellent typing skills. A test will be administered to determine speed and accuracy.
  • Six months experience with call center work or the financial industry.
  • Must have a friendly phone personality and genuine interest in helping people navigate what may be a difficult process. Must have a customer service mindset.
  • Must maintain professionalism at all times and have an excellent phone voice and communications skills, both writing and on the phone.
  • College experience or degree strongly preferred.

The application process will include a skills assessment, a drug test, a background check, and references. If you believe that you may be a good fit for this opportunity, do not waste time. We want to hear from you. Contact the team at CornerStone Staffing agencies to work with a top staffing agency in Dallas and throughout Texas today!

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