Are you in the market for a clerical position? If so, you’re probably sending out your resume and preparing for interviews. While you’re comfortable with the resume you have, do you know what to expect during a clerical interview? What kinds of questions will employers ask and what should you bring to the table to… Read more »
You may think of the words “boss” and “leader” as interchangeable. But there are differences, and they can be vast. If you want to be a better leader and not just the boss, some common characteristics stand out. What makes someone a real leader? Here are a few traits of strong leaders and how you… Read more »
Customer service and call center agents play a very important role in the success of your business. They are often the very first touch you have with your customers, and their interaction will set the tone for all future business. If you want to make sure your agents are making the right impression and leading… Read more »
If you’re here, it means you want to find a job with a socially responsible company that cares about you, the community, and the planet. It’s becoming far more common today, led largely by the millennials, that companies are focused on making a difference as a key part of their mission, regardless of their core… Read more »
Each year, we aim to provide the very best professional advice for employers throughout the Dallas area. We want to curate content that will benefit local businesses and help them hire and retain the top employees currently available. Before we kick off the new content for 2019, we wanted to take a look back at… Read more »
There is a lot of talk today about empathy. What is it and should you bring it to the table in your next job? Empathy is the ability to understand the feelings of another person. It is an important social skill that allows you to walk in someone else’s shoes and adapt your behavior to… Read more »
We all know what ghosting is by now, but how does it apply to the job search? We often think it’s something unique to dating apps and other social media, but more companies are experiencing ghosting regularly when they begin talking with candidates. The truth is, it’s a phenomenon that’s been happening for a long… Read more »
Trends come and go in our culture, but the ones that have staying power really do change the world. When you’re running a call center, it’s imperative that you’re prepared for trends that will impact the way you conduct business every day. Experts have been watching the digital revolution for a while to understand how… Read more »
No matter how you choose to approach your career, no one wants to stay in the office past closing time just to finish their regular workload. But there are some tricks to managing how you communicate with others to make sure that you can get out of work on time and can balance your career… Read more »
Are you missing out on finding local jobs by not joining Facebook groups? Sure, you’re probably using Craigslist and social media, but are you using Facebook Groups to reach out to potential employers in your community? Facebook groups have risen in popularity over the last few years and many cities and towns now have their… Read more »
