How Do You Uncover a Candidate’s Work Ethic?

Work ethic has always been a key factor in determining how someone will perform when on the job. But how do we measure something as ethereal as work ethic? First, we must define what work ethic is and what it means in our environment. Then we can narrow down ways to determine work ethic based… Read more »

8 Ideas to Bring Summer Into Your Workplace

Summertime is in full swing and the hot temperatures are causing everyone in the workplace to daydream about all the reasons they shouldn’t be at work. When everyone is thinking about summer vacation, you need to figure out ways to keep your staff engaged and happy. You can bring summer into your workplace with a… Read more »

Job Interview Blues? 3 Ways to Be Excited for the Next One!

Interviewing can be hard, especially if you’ve been on the job market for a while. You feel like you have to just get through it and hope for the best. But interviewing is your chance to shine with a potential employer, and they can tell when you have the blues. Your attitude can make all… Read more »

Resume Red Flags That You Should be Aware of

Reviewing resumes is a delicate art. There are some many things to consider when you need to hire a skilled and qualified individual for your open position. And for all the reasons you consider a candidate, you also need to rule them out in some cases. What are some of the red flags that you… Read more »

When is The Best Time to Get a New Job

What time of year should you be looking for a new job? Did you know that your job search can be seasonal? Companies do spend more time hiring in some seasons more than others, but how would you know where to focus your efforts. If you want to improve your job search, consider when you… Read more »

Is Your Call Center Ready for the Digital Transformation?

Trends come and go in our culture, but the ones that have staying power really do change the world. When you’re running a call center, it’s imperative that you’re prepared for trends that will impact the way you conduct business every day. Experts have been watching the digital revolution for a while to understand how… Read more »

A Tricky Interview Question that Can Help You Lock Up the Job

A potential employer is going to ask you a lot of questions. And you need to be prepared to answer as clearly and professionally as possible. You may even ask them some questions along the way, and you really should if you weren’t already considering it. But there is one question a hiring manager may… Read more »

How to Gain Valuable Information in the Job Interview

As a job seeker, your most important task is to gain as much information as possible while selling yourself to the hiring manager. This can be a delicate balancing act between gaining and giving information. But there are a few things you should ask or look out for that can give you valuable insight into… Read more »

Want to Try Something New in 2017? Consider Temp-to-Hire

Every year. It’s the same idea. The New Year is the perfect time to try something new and different. We make resolutions, set goals, and plan events that can help us grow. So why not try something new in 2017 and consider a temporary to hire position? What is temp-to-hire? You will work with a… Read more »