If You Can’t Sell This, Then How Can You Be Great in Customer Service?

A customer service job requires a lot of skills. You must have excellent communication skills, be able to talk to a variety of people in person or over the phone, and be able to sell or promote your product or service. But what many job seekers fail to realize is that a job interview is… Read more »

How to Use Behavior Interview Questions to Assess Cultural Fit

Behavioral interviews have been a favorite technique in the recruiting world for many years. By asking questions that encourage candidates to explain how they might handle themselves in a given situation, an interviewer will be able to gauge their personality, reactions and overall fit with the company and position. How do you determine whether their… Read more »