Tag: Call Center Staffing Dallas

What Helps Customer Service? It Starts with How You Treat Employees

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We all know that good customer service is the heart of any business. Without a good relationship with returning customers or the ability to retain new customers, your company will be unable to function in the marketplace. If success ends with good customer service, where does it begin? How you treat your employees, both those… Read more »

What Happens When You Don’t Like an Employee?

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There is no written rule that you have to like everyone you work with, but as a manager it is critical that you are able to look past personality differences to get the best out of performance. What happens when you don’t actually like an employee? Your first reaction could be to remove the problem… Read more »