How Can You Earn a Promotion in Your Call Center Job?

Everyone has ambitions beyond their current job description. You never want to feel stuck in what you’re doing day to day. If you’re working in a call center, you’re probably wondering where you can go from here, but promotions are possible. In order to prove yourself to the call center manager and get to the… Read more »

6 Traits Employers and Recruiters Look for in Call Center Employees

If you’re in the market for a call center job, you may want to consider some of the important traits that recruiters are looking for when filling these openings. The truth is, call center positions aren’t one-size-fits-all and a recruiter needs to weigh the experience and personal skills of each candidate before making a placement.… Read more »