Every year, we create and curate the best content for our readers. We want every job seeker in the Dallas area to be prepared and comfortable with their search. Before we kick off the content for 2019 officially, we thought we would take a look back at the top tips for job seekers from last… Read more »
Did you know that a good cover letter is just as important as a resume? Before a hiring manager or recruiter even opens your resume, they’ll read the cover letter. In today’s digital world, most resumes are submitted online, so a cover letter is generally an email or attached to an application. Many job seekers… Read more »
You’ve certainly heard the advice to prepare for your interview. You know to research the company to better understand who you’ll be meeting with and how you fit into their organization. But what else can you do to ensure you’ll be viewed as a top candidate? There are a few tips and tricks the experts… Read more »
Trends come and go in our culture, but the ones that have staying power really do change the world. When you’re running a call center, it’s imperative that you’re prepared for trends that will impact the way you conduct business every day. Experts have been watching the digital revolution for a while to understand how… Read more »
No matter how you choose to approach your career, no one wants to stay in the office past closing time just to finish their regular workload. But there are some tricks to managing how you communicate with others to make sure that you can get out of work on time and can balance your career… Read more »
When you’re out of work it can really feel like it’s you against the world. But in truth, there are plenty of allies out there to help you with your job search. It’s up to you to make sure you’re doing everything you can to allow someone else to help you. Before you make a… Read more »
Hiring for a call center is unlike any other industry. Often, there are periods of heavy ramping up and high call volume, and it’s essential to be prepared. So what happens if you’re under pressure to hire top call center staff in a very short amount of time? Before you go one step further, consider… Read more »
We all know that good customer service is the heart of any business. Without a good relationship with returning customers or the ability to retain new customers, your company will be unable to function in the marketplace. If success ends with good customer service, where does it begin? How you treat your employees, both those… Read more »
