We’ve all seen the news and the “now hiring” signs around town. There is a big problem with companies finding talent for open positions. That’s especially true for service industry and blue-collar jobs. Customer Service has been one of the hardest-hit industries since the pandemic began. What can companies do now to entice people to come back to work? Many employers are… Read more »
Collectively, we are experiencing some of the highest levels of anxiety in the year 2020. It makes sense. We’re faced with uncertainty every day over multiple concerns, so of course we’re feeling anxious. We may also be feeling grief or fear or other emotions that amp up stress levels and cause anxiety. If you see… Read more »
There are so many ways you can approach an interview. For customer service professionals, there are just a few things that are essential to the job, so how can you ensure you’re asking the right questions to hire the best and brightest CSRs. One of the best tools you can have in your toolbox is… Read more »
If you’re an IT professional, you’ve probably been hearing about the “Gig Economy.” So, what is this mysterious new economy that is emerging in today’s market? The truth is, this form of work has been around for a very long time but the name only became trendy after the recession and recovery in the mid-2000s.… Read more »
Hiring is hard, so it is important that you don’t make snap judgments or hire someone on the spot when you have a gut feeling about how they’re perfect. There are several things that should be taken into consideration, including some red flags that can let you know when a candidate isn’t the right fit… Read more »
