Better Employee Feedback Starts with Better Questions

Your employees have critical insight into your company and its work. Asking for feedback is essential, but getting the most effective responses takes some finesse. You can ask these questions on employee surveys or in one-on-one meetings. Here are some questions you can ask to engage your team and invite more constructive feedback. Do You… Read more »

Contact Center Trends for 2022

Call centers are an integral aspect of conducting business, but they evolve very quickly. New technologies and trends are happening every day. Today’s call centers are robust services offering a variety of connection options for customers in need of answers, information, or advice. Without embracing the future, your call center could fall behind. So, what… Read more »

Hot Job: Call Center Representative in Dallas

Are you seeking a new job in the Dallas area? If so, we want to hear from you! One of our top clients, a Fortune 400 company, is currently seeking professional phone representatives for a call center position in Addison TX. Could you be ready for this great opportunity that starts in a week? CornerStone is… Read more »