The Importance of Reference Checks

You’ve invested a lot of time in finding the right candidate, and understandably, reference checks can seem like an afterthought. But, they shouldn’t be an afterthought at all! Reference checks should be an integral part of your hiring process. They can provide:

  • Reasons for leaving previous employers
  • Eligibility for re-hire
  • Integrity
  • Communication, teamwork and organizational skills
  • Overall strengths and weaknesses

Reference checks provide information that cannot be gleaned from a resume alone. Often, they can provide a missing “link” from the resume and interview, and can help you make the final hiring decision.

 

Now that you’re ready to start checking references, here’s some tips to help you maximize them:

  1. Let them know. Notify candidates (either before or during an interview) that reference checks are a mandatory part of your hiring process. Then formalize the step by getting candidates’ signatures on a printed form. This can help protect you from any potential liability down the road.
  2. Encourage them to talk. Start off with open-ended questions, like, “Name some of the candidate’s best accomplishments?” You can often learn a great deal more by posing open-ended questions to references. Of course, you’ll still want to verify dates of employment, and other basic information, but you’ll get the most value out of open-ended questions.
  3. Don’t ask for protected information. Be sure to avoid discussing any personal information about a candidate, as any information protected by federal law can open you up to legal liability. This is a somewhat obvious tip; however, it can be easy to slip into a personal-type conversation while talking with a reference. Be sure to pay attention to the conversation, and the information being discussed.

Searching for experienced professionals?

Contact CornerStone Staffing. We’ll source our extensive network of talented professionals to find the best match for your business.

 

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